Get in touch with us

Absolutely. We understand you have to take a lot into consideration. Maybe you’re a non-profit organization that works with healthcare professionals. Or maybe you’re a team that works with a government agency. Whatever your situation, we’re happy to help you figure out the best plan. You can fill out this form or start a live chat.

We understand that problems sometimes arise at the worst of times. So you have every right to ask. But here’s why our team works Monday to Friday, 6 a.m. – 4 p.m. PST:

• To offer 24/7 support, we would have to outsource it or have a very distributed support crew. We’ve chosen not to do that, because we want to keep our support quality and security standards as high as possible.
• As a company we believe in work–life balance and fair treatment of employees, and so we don’t make our team members work nights.

Even though we have set business hours, you’ll get prompt, personalized, patient support.

Contacting Customer Care (for support questions) or a live chat with Sales (for non-support questions) is the fastest way to reach us.