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Encrypted Email for Private Practice in Canada

Protect client data with the secure email service trusted by Canadians

Hushmail’s encrypted email and e-signable forms support your compliance with Canadian healthcare and privacy laws.

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Designed with healthcare and behavioral health in mind

Canada

Complies with PIPEDA and all provincial regulations

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Built-in encryption that’s easy to use

47,000+ healthcare professionals trust Hushmail with their most sensitive client and patient communications
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Therapy,
Psychiatry, and Behavioral Health

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Dental,
Orthodontics, and Endodontics

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Wellness, Natural Healing, and Naturopathy

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General, Family, or Specialist Healthcare Practice

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Chiropractic, Massage Therapy, and Physical Therapy

Focused on healthcare. Fit for Canadian laws.

Canadian Laws Map

PIPEDA is the main privacy law in Canada. It governs how most privately owned businesses (including healthcare practices) collect, store, and exchange personal information.

Depending on which province or territory you’re in, other laws may apply as well. Hushmail is compatible with all of them.

No matter where you are in Canada, Hushmail supports your compliance with PIPEDA and other privacy laws.

Canadian Laws Chart

Show your Canadian clients you’re taking all the right measures to keep your communications secure and confidential.

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Here’s why Canadian healthcare practitioners choose Hushmail

Hushmail is based in Canada — our headquarters are in Vancouver, B.C. And that’s just one reason Canadian practitioners go with Hushmail.

Data Storage

Your data never leaves Canada

Our servers are in Canada, which means all your Hushmail data stays in Canada.

Why does that matter?

Since your data doesn’t cross international borders, it never falls subject to foreign laws. (In fact, that’s why keeping data inside Canada is a requirement in some healthcare settings, like hospital clinics.)

Bottom line? With Hushmail you know your clients’ information isn’t just secure — it stays within the confines of Canadian law.

Canada Data Storage
Information Manager Agrement
Information Manager Agrement

You’ll get a signed Information Manager Agreement (IMA)

When you sign up for Hushmail for Healthcare as a Canadian practitioner, you’ll get a signed information manager agreement (IMA) from us. (An “Alberta IMA” if you’re in Alberta.)

In the IMA we state our responsibility to keep your clients’ information safe. We also outline how we handle and protect data.

Even though not all provinces require you to have an IMA, we’ll give you an IMA no matter where you are in Canada — because it’s always better to be on the same page with your vendors and your clients regarding how private information will be handled.

Helpful articles for Canadian practitioners

If you’re new to private practice, Canada’s privacy laws, and encrypted email in general, you may find these resources helpful:

Encrypted Secure Email
A Culture of Security

Security that’s tougher than a Canadian winter

Not all secure email is created equal. Some are less secure and harder to use than others.

In contrast, Hushmail offers encryption out of the box. To encrypt, all you have to do is click the toggle. It’s that easy.

And remember, encryption is just one piece of the puzzle. At Hushmail, privacy and security aren’t just features; they’re the reasons we exist.

Bottom line? When you choose Hushmail, you’re choosing secure email that takes your clients’ privacy seriously.

Hushmail’s security philosophy and protocols are designed to support patient privacy in healthcare

At Hushmail, security isn’t just a “feature.” It’s why we exist. For a breakdown of our security policies — covering everything from the security frameworks we follow to how we handle data — check out our white papers:

Helpful resource if you have an IT manager
Security Philosophy

Your desire to make an informed decision shows how much you care about client confidentiality.

If you’re unsure about something, we’re here to help.

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“I feel a great sense of relief using Hushmail”

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I feel a great sense of relief using Hushmail. It’s simple, it provides everything I need in terms of security, including two-step verification, and more… such as Hush Secure Forms. I take confidentiality very seriously and require that my associates have a Hushmail account so we can collaborate and converse securely.

Carlo Alberto Grandi
Carlo Alberto Grandi
C.Psych.Assoc. Windsor, Ontario

Now you can have email and e-signable forms that are confidential, compliant, and Canadian

Secure Email
Secure Email

Keep your client communications confidential

When you encrypt your emails, you’re making sure the contents of your message don’t fall into the wrong hands.

Best of all, sending a secure email in Hushmail is just as easy as sending a regular one.

  • Encrypted email that protects you and your clients
  • Clients can send encrypted emails and replies to you
  • iPhone app for notifications on the go
  • Custom email address that matches your website
  • Plans suitable for solo and group practices
  • Automatic archiving so you can store records
  • Template library with ready-to-go emails
  • Create and save your own email templates

See why Hushmail is an essential part of a practitioner’s software stack.

Discover email features
Quick 2-minute pre-recorded demo
Hush™ Secure Forms

Collect client details and e-signatures securely

Most online form builders are not encrypted or secure. Hushmail allows you to create web forms that protect your clients’ privacy from the moment they start filling out a field.

You can put our forms on your website, share as a link, or send them as part of an email to your client.

  • Same encryption as email
  • Easy drag-and-drop form builder
  • Customizable with 15+ fields
  • Legally binding e-signatures
  • Template library with ready-to-go forms
  • Optional done-for-you form building service
  • Multiple ways to publish or share your forms
  • Timestamped activity record on each e-signable form
  • Support via email and phone on every plan
Secure Forms

Practitioners who use Hush™ Secure Forms get the most out of Hushmail. See how our web forms lighten your admin load.

Use alongside your EHR or EMR

You love your EHR. But it needs a sidekick.

Hushmail can’t replace your EHR. But it fills some crucial gaps by covering you for tasks outside of your EHR’s job description — to support your compliance with PIPEDA and other privacy laws.

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EHRs let you communicate with existing clients. Hushmail goes further by letting you communicate with potential clients.

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Unlike with an EHR, you can send encrypted emails to professionals outside of your practice and protect client details.

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When you use our secure web forms, a client’s completed submission comes with a PDF you can upload to your EHR.

Hands-On Support

Our Customer Care gets healthcare

Our technical support staff are located in Canada and are familiar with both Canadian and U.S. privacy laws for healthcare. They’ll also help you get the most out of Hushmail for your practice, like:

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Set up your “@” email address to match your website address (domain)

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Create custom client intake forms and contact forms

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Show you how to use our ready-made self-assessments like the PHQ-9

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Robin Young

Your support is amazing!

Your support is amazing! A person answers right away with common tongue language and gives options. I had a great technician named George. Educated, reassured, gave options. Amazing.

Rated 5 out of 5 stars Invited Invited
Dr Michael C Cooper

Onboarding was smooth and Great Support

Onboarding was smooth and the phone support session was very helpful. All my questions were answered and the tech support walked me through all of the features. Hushmail has all of the bells and whistles I need. Most importantly, I am confident that Hushmail isn't going to lose my important emails like my previous "free" email client.

New! Canadian Billing

The same Canadian price. Month after month.

Up until recently, our pricing was set to USD because we have customers all over the world, and our old payment system had to use one currency for all.

But our Canadian customers told us they weren’t too thrilled to get billed in US dollars.

We listened.

Now, if you’re in Canada, you get one fixed price in CAD. No more surprises.

Canadian Billing
Affordable for your Small Practice

Start sending secure emails for as little as $16.99 CAD per month

Hushmail for Healthcare is designed to support the needs of a small practice. Start with a single-user account at $16.99 CAD per month. Easily add an additional email account for $20.99 CAD per month — perfect if you have an administrative assistant. Or if you already have a group practice, go for our 5+ user accounts, starting at $34.99 CAD per month.

See plans and pricing 14-day FREE trial

Not sure if Hushmail is right for you? Try 14 days free

We know it’s not easy choosing the right technology for your practice or clinic.
That’s why you can try Hushmail for Healthcare 14 days free.

FAQ

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