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HIPAA-Compliant Email and Forms for Behavioral Health

More than just secure email, Hushmail supports you at every step in your practice

Hushmail allows you to send and receive secure, HIPAA-compliant emails. But that’s just the start. Discover how therapists use Hushmail to run an efficient, client-focused practice.

Therapy
Therapy

On the surface, your admin tasks are routine. But they mark the stages of your client’s therapeutic journey.

Hushmail’s email and form templates are customizable, client-friendly, and compliant. So every email or form you send facilitates a smooth practice that lets you focus on what you do best: help clients make progress.

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A prospective client reaches out to you through your secure contact form

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2/
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They fill out your secure intake form and become a new client

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welcome-email

You send your new client a templated welcome email, with telehealth info

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e-sign

Your client signs a telehealth consent form, and you have your 1st session

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contact-form

Your client fills out diagnostic questionnaires, like the PHQ-9

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Your client sends sensitive files using the secure file transfer form

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survey

Your client fills out a secure Client Experience Survey form

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You facilitate a client referral with an encrypted email message

“Its intuitive platform allows us to focus on providing quality psychotherapeutic services”

Opening Quote Mark

As a clinical sexologist, I must ensure the confidentiality of my clients' information. Hushmail eliminates the need to compromise between user-friendly communication and industry-leading security. Its intuitive platform allows us to focus on providing quality psychotherapeutic services.

Dr. John Littleton
Dr. Josh Littleton
CST, LMHC
Safeguard
Now you can safeguard sensitive details — about future, current, and past clients
HIPAA-Compliant Contact Forms

Protect a potential client before you’ve even communicated.

Don’t put your HIPAA compliance at risk with a generic contact form on your website. (Disclaimers don’t help.)

Build your contact form with Hush™ Secure Forms instead. It’s automatically encrypted and compliant. Which means you can ask detailed questions upfront.

You’ll get more meaningful info so you can decide — much faster — if you and your prospective client are a good fit. And you’ll be protecting their privacy right from the start.

HIPAA Compliant
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Place a secure contact form on your website

So you can protect your client’s privacy from the very beginning.

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Link your contact form on your Psychology Today profile

So prospective clients have a secure way to reach out.

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Receive client submissions right in your Hushmail inbox

So you and your client can continue your conversation securely.

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Hushmail supports your HIPAA compliance when you email other practitioners — inside or outside of your practice.

refer-client

Keep private details secure when you refer a client to another practitioner. So everyone has peace of mind.

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Protect clients’ details when dealing with third parties like hospitals, insurance companies, and medical billers.

HIPAA-Compliant Email

It’s not just about emails you send to your client. But about your client.

Sometimes you need to email other professionals regarding your client. Hushmail is designed to support your HIPAA compliance in those email messages too.

If you have a group practice with multiple Hushmail users, all emails you send to one another are automatically encrypted.

And when you email someone who doesn't use Hushmail, just enable the encryption switch. So you’re always protecting your practice and your client.

HIPAA-Compliant Email

Keep your line of communication open and compliant. Even for past clients.

In life’s ebb and flow, clients may pause their sessions. But as long as you have Hushmail, they can get back in touch securely.

Your life, too, may go a different direction. If you put your practice on hold or retire, you can keep a dormant Hushmail account.

This allows you to keep a secure archive of past client data to help support your HIPAA compliance.

  • send-emails

    Existing clients can send you encrypted emails — without having to download or install any special software.

  • automatically-record

    Automatically keep a record of all emails sent and received to help support your HIPAA compliance.

  • talk

    Stay HIPAA-compliant even if you decide to retire or shut down your practice. With our optional records retention service.

New Conversation

“Game changer for mental health therapist”

Rated 5 out of 5 stars Invited Invited
Scott W

Hushmail is the VERY BEST at what they…

Hushmail is the VERY BEST at what they do. I am starting my own practice in psychiatry, and the products that they provide were exactly what I was looking for. From the very first hour that I joined the service, I received the most exceptional customer service I could have expected. George - the onboarding specialist was extremely helpful and supportive - he truly was invested in my success with the service and my private practice's needs. I cannot say enough good things about Hushmail!!!

Rated 5 out of 5 stars Invited Invited
Cindy Harcourt, LCSW

Game changer for mental health therapist

As a mental health therapist it is nice to have a secure platform to interact with clients. The online forms and ability to e-sign has been a game changer now that so many clients are having virtual appointments! I wish I had investigated Hushmail more thoroughly when I was initially looking for secure email and online, fillable forms. The plan I looked at said you got five fillable forms, which wasn't enough so I moved on. Months later I found out it is basically five packets! That was perfect for my small group practice. :) I could have been using it months earlier if I had just investigated the plan more thoroughly.

Email and Form Templates
Email and Form Templates

Cut down on manual work. Reduce your mental and emotional labor.

Even with a virtual practice, client management and paperwork can weigh you down.

Email and form templates allow you to standardize everything from a welcome message to an assessment to that awkward payment due reminder.

So you can keep your energy singularly focused on therapeutic care.

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Turn those emails you send over and over again into reusable templates — no need to think about the same thing twice.

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Use secure web forms to collect sensitive client attachments. And a legally binding e-signature on consent forms.

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Use our self-administered questionnaires, like the PHQ-9, to keep your client assessments simple and secure.

Use alongside your EHR

You love your EHR. But it needs a sidekick.

Hushmail can’t replace your EHR. But it fills some crucial gaps by covering you for tasks outside of your EHR’s job description. To help you comply with HIPAA requirements.

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EHRs let you communicate with existing clients. Hushmail goes further by letting you communicate with potential clients.

outside-practice

Unlike with an EHR, you can send encrypted emails to professionals outside of your practice and protect client details.

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When you use our secure web forms, a client’s completed submission comes with a PDF you can upload to your EHR.

Customer Care

Friendly, skilled support with a keen knowledge of behavioral health

We’re here for you so you can be there for your clients.

Maybe you’re launching your solo therapy practice and need help connecting your custom domain. Or maybe you’re an established small group practice looking to migrate your email service.

No matter what your question or what stage you’re at, our Customer Care team is ready to help.

Showing our favourite reviews
Rated 5 out of 5 stars Invited Invited
DJC

Great Customer Service and Product

I love the customer service I receive as well as the benefits that Hushmail has to offer. With the line of work I do, it is so important to have the ability to communicate securely when working with clients and handling their needs. This system gives the ability to provide better care for them while keeping the details of things safe.

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93 %
Customer Satisfaction Score
quality
98 %
Team Quality Assurance Average
Plans for Behavioral Health

Solo practitioner or small group practice? Hushmail will fit your needs.

Therapists have to be thrifty. We’ve got you. 

If you’re a solo practitioner, get a HIPAA-compliant plan for as little as $11.99 per month. If you’re running a group practice, get a plan for as little as $24.99 per month with 5 email accounts, or $47.99 with 10.

Try Hushmail Risk Free

Not sure if Hushmail is right for you?
Try
14 days free

We know it’s not easy choosing the right technology for your practice or clinic.
That’s why you can try Hushmail for Healthcare 14 days free.

You're In Good Company

Join over 47,000 healthcare and therapy professionals using Hushmail

Discover why behavioral health practitioners choose Hushmail for secure email and forms.

HIPAA-compliant email

  • Encrypted email that protects you and your clients
  • Clients can send encrypted emails and replies to you
  • iPhone app for notifications on the go
  • Custom email address that matches your website
  • Plans suitable for solo and group practices
  • Automatic archiving to support your HIPAA compliance
  • Template library with ready-to-go emails
  • Create and save your own email templates
  • Support via email and phone on every plan

HIPAA-compliant forms

  • Same encryption as email
  • Easy drag-and-drop form builder
  • Customizable with 15+ fields
  • Legally binding e-signatures
  • Template library with ready-to-go forms
  • Optional done-for-you form building service
  • Multiple ways to publish or share your forms
  • Timestamped activity record on each e-signable form
  • Support via email and phone on every plan

“Hushmail makes it convenient to be secure”

Opening Quote Mark

The Hushmail Customer Care Team went through extra effort helping me make my logo in my signature look the way I wanted, even though it took extra time. I felt like they really cared about making something nice for me. Having a HIPAA-compliant email account is a must for me as a psychotherapist, and Hushmail makes it convenient to be secure.

MacKenzie Stuart
MacKenzie Stuart
MA, LMF
Alameda, CA
FAQ

Questions?
Let’s see if we can help clear things up!