More than just secure email, Hushmail supports you at every step in your practice
Hushmail allows you to send and receive secure, HIPAA-compliant emails. But that’s just the start. Discover how therapists use Hushmail to run an efficient, client-focused practice.
On the surface, your admin tasks are routine. But they mark the stages of your client’s therapeutic journey.
Hushmail’s email and form templates are customizable, client-friendly, and compliant. So every email or form you send facilitates a smooth practice that lets you focus on what you do best: help clients make progress.
A prospective client reaches out to you through your secure contact form
They fill out your secure intake form and become a new client
You send your new client a templated welcome email, with telehealth info
Your client signs a telehealth consent form, and you have your 1st session
Your client fills out diagnostic questionnaires, like the PHQ-9
Your client sends sensitive files using the secure file transfer form
Your client fills out a secure Client Experience Survey form
You facilitate a client referral with an encrypted email message
“Its intuitive platform allows us to focus on providing quality psychotherapeutic services”
As a clinical sexologist, I must ensure the confidentiality of my clients' information. Hushmail eliminates the need to compromise between user-friendly communication and industry-leading security. Its intuitive platform allows us to focus on providing quality psychotherapeutic services.
Dr. Josh Littleton![]()
CST, LMHC
Now you can safeguard sensitive details — about future, current, and past clients
Protect a potential client before you’ve even communicated.
Don’t put your HIPAA compliance at risk with a generic contact form on your website. (Disclaimers don’t help.)
Build your contact form with Hush™ Secure Forms instead. It’s automatically encrypted and compliant. Which means you can ask detailed questions upfront.
You’ll get more meaningful info so you can decide — much faster — if you and your prospective client are a good fit. And you’ll be protecting their privacy right from the start.
Place a secure contact form on your website
So you can protect your client’s privacy from the very beginning.
Link your contact form on your Psychology Today profile
So prospective clients have a secure way to reach out.
Receive client submissions right in your Hushmail inbox
So you and your client can continue your conversation securely.

Hushmail supports your HIPAA compliance when you email other practitioners — inside or outside of your practice.
Keep private details secure when you refer a client to another practitioner. So everyone has peace of mind.
Protect clients’ details when dealing with third parties like hospitals, insurance companies, and medical billers.
It’s not just about emails you send to your client. But about your client.
Sometimes you need to email other professionals regarding your client. Hushmail is designed to support your HIPAA compliance in those email messages too.
If you have a group practice with multiple Hushmail users, all emails you send to one another are automatically encrypted.
And when you email someone who doesn't use Hushmail, just enable the encryption switch. So you’re always protecting your practice and your client.
Keep your line of communication open and compliant. Even for past clients.
In life’s ebb and flow, clients may pause their sessions. But as long as you have Hushmail, they can get back in touch securely.
Your life, too, may go a different direction. If you put your practice on hold or retire, you can keep a dormant Hushmail account.
This allows you to keep a secure archive of past client data to help support your HIPAA compliance.
-
Existing clients can send you encrypted emails — without having to download or install any special software.
-
Automatically keep a record of all emails sent and received to help support your HIPAA compliance.
-
Stay HIPAA-compliant even if you decide to retire or shut down your practice. With our optional records retention service.

“Game changer for mental health therapist”
Hushmail is the VERY BEST at what they…
Hushmail is the VERY BEST at what they do. I am starting my own practice in psychiatry, and the products that they provide were exactly what I was looking for. From the very first hour that I joined the service, I received the most exceptional customer service I could have expected. George - the onboarding specialist was extremely helpful and supportive - he truly was invested in my success with the service and my private practice's needs. I cannot say enough good things about Hushmail!!!
Game changer for mental health therapist
As a mental health therapist it is nice to have a secure platform to interact with clients. The online forms and ability to e-sign has been a game changer now that so many clients are having virtual appointments! I wish I had investigated Hushmail more thoroughly when I was initially looking for secure email and online, fillable forms. The plan I looked at said you got five fillable forms, which wasn't enough so I moved on. Months later I found out it is basically five packets! That was perfect for my small group practice. :) I could have been using it months earlier if I had just investigated the plan more thoroughly.
Cut down on manual work. Reduce your mental and emotional labor.
Even with a virtual practice, client management and paperwork can weigh you down.
Email and form templates allow you to standardize everything from a welcome message to an assessment to that awkward payment due reminder.
So you can keep your energy singularly focused on therapeutic care.
Turn those emails you send over and over again into reusable templates — no need to think about the same thing twice.
Use secure web forms to collect sensitive client attachments. And a legally binding e-signature on consent forms.
Use our self-administered questionnaires, like the PHQ-9, to keep your client assessments simple and secure.
You love your EHR. But it needs a sidekick.
Hushmail can’t replace your EHR. But it fills some crucial gaps by covering you for tasks outside of your EHR’s job description. To help you comply with HIPAA requirements.
EHRs let you communicate with existing clients. Hushmail goes further by letting you communicate with potential clients.
Unlike with an EHR, you can send encrypted emails to professionals outside of your practice and protect client details.
When you use our secure web forms, a client’s completed submission comes with a PDF you can upload to your EHR.
Friendly, skilled support with a keen knowledge of behavioral health
We’re here for you so you can be there for your clients.
Maybe you’re launching your solo therapy practice and need help connecting your custom domain. Or maybe you’re an established small group practice looking to migrate your email service.
No matter what your question or what stage you’re at, our Customer Care team is ready to help.
Great Customer Service and Product
I love the customer service I receive as well as the benefits that Hushmail has to offer. With the line of work I do, it is so important to have the ability to communicate securely when working with clients and handling their needs. This system gives the ability to provide better care for them while keeping the details of things safe.
Solo practitioner or small group practice? Hushmail will fit your needs.
Therapists have to be thrifty. We’ve got you.
If you’re a solo practitioner, get a HIPAA-compliant plan for as little as $11.99 per month. If you’re running a group practice, get a plan for as little as $24.99 per month with 5 email accounts, or $47.99 with 10.
Not sure if Hushmail is right for you?
Try
14 days free
We know it’s not easy choosing the right technology for your practice or clinic.
That’s why you can try Hushmail for Healthcare 14 days free.
Join over 47,000 healthcare and therapy professionals using Hushmail
Discover why behavioral health practitioners choose Hushmail for secure email and forms.
HIPAA-compliant email
- Encrypted email that protects you and your clients
- Clients can send encrypted emails and replies to you
- iPhone app for notifications on the go
- Custom email address that matches your website
- Plans suitable for solo and group practices
- Automatic archiving to support your HIPAA compliance
- Template library with ready-to-go emails
- Create and save your own email templates
- Support via email and phone on every plan
HIPAA-compliant forms
- Same encryption as email
- Easy drag-and-drop form builder
- Customizable with 15+ fields
- Legally binding e-signatures
- Template library with ready-to-go forms
- Optional done-for-you form building service
- Multiple ways to publish or share your forms
- Timestamped activity record on each e-signable form
- Support via email and phone on every plan
“Hushmail makes it convenient to be secure”
The Hushmail Customer Care Team went through extra effort helping me make my logo in my signature look the way I wanted, even though it took extra time. I felt like they really cared about making something nice for me. Having a HIPAA-compliant email account is a must for me as a psychotherapist, and Hushmail makes it convenient to be secure.
MacKenzie Stuart![]()
MA, LMF Alameda, CA
Questions?
Let’s see if we can help clear things up!
-
If you’re a behavioral health practitioner in Canada, you’re required to comply with Canadian privacy laws — and these laws vary slightly by province. But don’t worry. When you sign up for Hushmail for Healthcare, your plan will have everything you need for secure, compliant email and forms in Canada. For example, you’ll get a signed Information Manager Agreement (IMA) from us, as required by some provinces in Canada.
Learn more on our Hushmail for Canadian healthcare providers page. Or, for a more in-depth explanation, see our “Guide to secure, compliant email for healthcare practitioners in Canada.”
-
If you’re looking for a HIPAA-compliant email service, you probably already know that Gmail, Outlook, Yahoo, and other free email providers are not HIPAA-compliant
However, it is possible to make Gmail or Outlook HIPAA-compliant, but you have to buy more software. You would have to pay for a Google Workspace or Microsoft 365 account, pay for a third-party encryption tool on top, and follow steps for setup. See our Hushmail for Healthcare page for more.
Many therapists, counselors, healthcare providers, and other practitioners choose Hushmail because it’s less technical and more affordable to manage a single email service that’s HIPAA-compliant out of the box. They also get a ton of value from the HIPAA-compliant forms with e-signatures.
-
Absolutely. We understand you have to take a lot into consideration. Maybe you’re a non-profit organization that works with healthcare professionals. Or maybe you’re a team that works with a government agency. Whatever your situation, we’re happy to help you figure out the best plan. You can fill out this form or start a live chat.