What’s the difference between Hush™ Secure Forms and other online form builders?

If you’re looking for HIPAA-compliant web forms, there are several things to consider: Is it simple enough? Does it have the healthcare features I need? Is it affordable? Is the customer support good? Is it suitable for my small or medium practice? Can I add e-signatures? Many popular form builders, like Jotform, are large companies that serve a wide range of industries. While they may offer HIPAA-compliant forms, they’re more expensive, typically $99/month or more — just for forms. With Hushmail you can add 3 forms at $3/month to your base plan of $11.99/month. On a 0/month plan with up to 5 email accounts, you get 5 secure web forms included. Many larger form builders don’t offer the same knowledgeable, one-on-one customer support. At Hushmail, you get personalized support from Customer Care, a team of dedicated experts who talk to healthcare practitioners on a daily basis and understand the challenges of running a practice. You get this top-notch support no matter what plan you choose. Even though some builders include healthcare templates, many of them don’t have body charts (important for massage therapy, chiropractic, physical therapy, and other types of healthcare). For a more detailed comparison see “5 HIPAA-compliant form builders compared for your small practice.” Remember, too, when it comes to client management, email messages and forms tend to go hand in hand. When you use Hushmail, you don’t have to manage a separate tool for your forms. Form submissions land straight in your inbox. That way, your client’s messages and form submissions all live in the same secure space.

Is the information submitted through my web forms encrypted?

Yes. The information submitted through your web forms is encrypted with the same TLS and OpenPGP encryption used by Hushmail email.

Can I get Hush™ Secure Forms without getting an email account through Hushmail?

Currently, Hushmail and Hush™ Secure Forms go together. Unfortunately, you can’t sign up for forms without getting an email address with us. That’s because all form submissions are designed to go straight into your secure Hushmail email account. However, there’s still a way for you to use our forms. If you’re curious, we can share more details in the live chat.

What’s the pricing on Hush™ Secure Forms?

Depending on the Hushmail plan you choose, secure web forms are already included in the plan. For example, you can sign up for 1 email account and get 3 forms on an Essentials Hushmail for Healthcare plan ($14.99/month). On the next plan up (designed for small group clinics, at $24.99/month), 5 web forms are included. See Pricing for more details.

Does Hushmail offer a free trial?

Yes, we know it’s not easy choosing the right technology for your practice or clinic. That’s why, you can try Hushmail for Healthcare free for 14 days. And remember, as soon as you get started with Hushmail, you can rely on our team of experts to help you get set up and show you how to get the most out of Hushmail.

Secure Forms for Healthcare

PDFs:

Pre-sized fields cause clients to run out of space
Clients often struggle downloading, saving, and sending
Typed vs. handwritten responses add different admin burdens
Clients often call asking for technical help filling out forms
Forms sometimes come back illegible or incomplete
No way to create assessments that calculate scores
Using Adobe for client signatures might not be HIPAA-compliant

Most web form builders:

Start at $99/month for HIPAA-compliant forms
Not made with healthcare customers in mind
No way to add body charts
No option for self-scoring questionnaires
Minimal customer support on most plans
Either too limiting or “too many bells and whistles”
One extra piece of software to manage, in addition to email

“Much more readable than Adobe”

We were pleasantly surprised with the user friendly Hushmail forms, backed up by excellent customer support … They are quite professional in appearance, much more readable than Adobe, and a cinch to edit. They seem also to encourage our patients to … provide more robust and usable information … And the added bonus of scorable clinical questionnaires is icing on the Hushmail cake.

Howard Bierenbaum
PhD, President, Newport News, VA

Secure file transfer forms that protect sensitive documents

Contact forms that start a conversation of trust

Assessment forms that calculate scores

Intake forms that are easy for your client to fill out

“Provide patients the peace of mind that their information is secure”

In addition to providing the email needs that are required for HIPAA compliance, they also provide easy-to-embed forms like Appointment Requests and Review of Systems ... Not only are the forms HIPAA-compliant but they also provide patients the peace of mind that their information is secure.

Kevin L. Gee
OD, FAAO, Missouri, TX

Publish a secure form on your website

Contact forms and request-an-appointment forms are great ones to put on your website. They’re secure and HIPAA-compliant.

Share your secure form as a link

Include your contact form link in your profile on online directories like Psychology Today. For a safe, direct way to reach you.

Add a secure form to an outgoing email

Start by composing an email, then add the form after. Or start with a form, then hit “Compose” to add it to a new email.

Built-in encryption

Our secure forms are automatically encrypted. So you can’t accidentally forget or make a mistake.

Supports your HIPAA compliance

With a Hushmail for Healthcare plan, the forms you build are HIPAA-compliant, just like your email.

Continue your conversation securely

Your client’s response goes right into your secure inbox, where you can reply and carry on your private discussion.

Upload PDF copies to your EHR

Every time your client submits a form, you also get a PDF copy attached in the email. Many customers like to upload that PDF to their electronic health record (EHR) software.

1.

You give us the form(s) you’re currently using in your practice.
2.

You get a dedicated Customer Care rep to oversee the service and answer questions.
3.

You end up with custom secure web forms that are easy for your clients to fill out.

Paris Morra

Mahsa made all the difference!

I would have been completely lost without Mahsa's help! She was so patient and quick to respond to my numerous questions (which spanned several days). She was kind, creative and so willing to assist. When I was confused about how to do something, she actually made a video specifically for me with my uploaded form which she narrated to walk me through making updates. And she even added in that if she wanted me to fix it from her end, even though I had the walk-through, she would be happy to do so. What an absolute gem! I would highly recommend Hushmail - best customer service around!

Invited

Dwayne Coots

Fast - secure - and well supported

Hushmail for Healthcare is a high value service that is affordable. We are able to use it for encrypted HIPAA compliant web forms and email with PDF attachments included so practitioners can upload docs right to EHR.

The features are no nonsense, but easy to use. The included form builder is robust with plenty of input types - including signature processing. At first I balked at the per-form fees but honestly, their pricing is the best in the space.

Create secure web forms that work as hard as you do