Payment Reminder
Use this email template to save time and chase overdue payments. Share payment details, and invite questions they may have about payment.
Email Template Preview
When you compose an email, you can start with a template, like this one:
[Subject line]: Friendly reminder: outstanding balance
Hi [Client’s Name],
I hope this email finds you well.
We are writing to remind you about your outstanding account balance with [Practice Name]. According to our records, a balance of [amount] remains unpaid for the services provided on [date(s) of service].
We understand that oversights can happen, and we want to make the payment process as convenient as possible for you. If you think we have made a mistake, please call us at [phone number] to sort it out.
We accept payment by [X], [X], and [X].
Thank you very much for your prompt attention to this matter.
We enjoy working with you and look forward to seeing you again soon!
Sincerely,
[Name]
[Title]
[Address]
[Phone]
[Website]
Quick facts about this email
Who it's for:
- Therapists
- Counselors
- Psychologists
- Psychiatrists
- Behavioral health practices
- Physical therapists
- Chiropractors
- Massage therapists
- Healthcare practices
Why use it:
- Follow up on overdue payments in a respectful, professional way
- Share payment instructions to make settling up simple
- Save time with a reusable email you can send in seconds
- Invite clients to ask questions if they’re unsure about fees
When to use it:
- After a missed or delayed payment
- As part of your billing follow-up process
You don't have to rethink it each time.
You've already decided how to approach a sensitive topic, like reminders about an unpaid invoice.
You're saving time because you don't have to type everything all over.
You don't have to copy-paste from an old email and worry about accidentally including another client's personal details.
You don't have to save your templates separately in Google Docs or Word.
